A business analyst is someone who studies an enterprise or organization domain and records of its business, systems, or processes, analyzing the business architecture or its application with technological interface. To be precise, a business analyst has to study the current business and analyze the various aspects of the business process from customer/consumers’ point of view, business process development, economic process, environmental process, and other aspects. To analyze the business process, he needs information on the current functioning of the organization. He needs to record and make available to the customers, all the processes that are relevant for understanding the functioning of the enterprise. Business analyst can help in leading businesses in improvising its processes, products, methods, and software, through proper analysis of its business framework or application.
For example, if a business wants to develop a new product from scratch, the business analyst can provide the information on the feasibility of the new product. The product owner will also need to know about the competition, their strengths and weaknesses, and the latest technological advancement. In fact, to complete this analysis, the product owner can seek help from an expert process analyst. The process analyst can give valuable suggestions and inputs to the product owner in terms of technology transfer and commercialization of the new product, as well as its pricing and market distribution.
As far as the business analyst job description is concerned, the key stakeholders in his life are the customers. Their requirements must be considered carefully, while analyzing the business systems. While providing suggestions, they must be clear about what they actually require. They should be open to suggestions, even though they might be slightly reluctant initially. Moreover, business analysts must always be prepared to listen and meet the stakeholder expectations genuinely and in the best possible manner.